Job Description

Keller Executive Search is excited to partner with one of the most prestigious establishments in the Las Vegas nightlife and daylife scene. Our client is seeking a VIP Services Executive Director to spearhead their VIP programs, ensuring an unparalleled experience for high-profile guests.

The Role

As the VIP Services Executive Director, you will play a crucial role in establishing and nurturing relationships with high-value clientele and overseeing the VIP host team dedicated to delivering exceptional service. This is a unique opportunity to shape the VIP experience in a luxury setting, enhancing the brand’s prestige and client loyalty.

Key Responsibilities

• Lead and manage the VIP services team to create memorable guest experiences from initial contact to event conclusion.

• Develop and execute strategic initiatives targeting VIP clientele to drive business growth and revenue.

• Establish and maintain relationships with influencers, celebrities, and high-value clients.

• Analyze guest feedback and service metrics to identify areas for improvement in VIP offerings.

• Work closely with marketing and events teams to customize experiences and promotions for VIP customers.

• Implement training programs for the VIP host team to ensure exceptional service standards.

• Monitor key performance indicators and report on VIP services performance.

• Represent the company at high-profile events and networking opportunities.

Requirements

• A minimum of 5 years of experience in luxury hospitality or VIP service roles, preferably within nightlife or entertainment sectors.
• Demonstrated leadership experience with the ability to motivate and develop a high-performing team.
• Deep understanding of the expectations and preferences of VIP guests.
• Strong sales and marketing acumen with a focus on building relationships and driving client satisfaction.
• Excellent communication and interpersonal skills, with a proven ability to interact with diverse clientele.
• Results-oriented mindset with the capacity to analyze data and implement actionable insights.
• Flexibility to work nights, weekends, and holidays as required in the hospitality industry.

Preferred Qualifications

• Experience in Las Vegas or other major luxury hotel markets.

• Established network among influencers, celebrities, and luxury clients.

• Familiarity with CRM and reservation systems to enhance guest relationship management.

Benefits

• Competitive compensation package including base salary ($100,000-$150,000) plus lucrative commission structure ( potentially adding $300K annually)
• Global expansion opportunities for career growth
• Work with a premium product at one of the most impressive production venues in Las Vegas
• Potential path to executive leadership in a growing international organization
• Possible relocation assistance available for the right candidate

Equal Employment Opportunity and Non-Discrimination Policy

Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.

Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.

Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.

Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.

Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.

Privacy and Pay Equity:

• California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at .
• Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
• Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.

State-Specific Information:

• Rhode Island: We do not request or require salary history from applicants.
• Connecticut: We provide wage range information upon request or before discussing compensation.
• New Jersey: We do not inquire about salary history unless voluntarily disclosed.

Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.

Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.

Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.

Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.

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