Field Service Engineer, Advanc Job at Keysight Technologies, Everett, WA

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  • Keysight Technologies
  • Everett, WA

Job Description

Overview

is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more 

Our culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

Responsibilities
  • Perform automated calibrations on a range of Keysight RF test and measurement instruments, including network analyzers, signal analyzers, and RF signal generators.
  • Serve as the on‑site technical expert, maintaining strong, proactive communication with the customer to ensure optimal performance and availability of both customer‑owned and Keysight test equipment assets.
  • Align customer expectations with Keysight’s service capabilities, ensuring a seamless and high‑quality support experience.
  • Diagnose test failures by distinguishing between hardware issues and system‑level software problems, determining whether repair, realignment, or additional troubleshooting is required.
  • Execute calibration, adjustment, and verification procedures following product upgrades, modifications, or firmware changes.
  • Utilize PC‑based software tools to support calibration workflows, data analysis, and instrument configuration.
  • Install and validate software and firmware updates, including full instrument reimaging when required.

Qualifications
  • Education & Experience
    • Technical school training, Military PMEL/TMDE background, or equivalent industry experience.
    • Minimum of 4 years of hands‑on experience supporting test and measurement instrumentation.
  • Technical Skills
    • Strong understanding of project timelines, goals, and processes, with the ability to complete tasks independently and accurately.
    • Ability to interface effectively between the customer and Keysight teams to resolve complex technical and project‑related challenges.
    • RF/microwave calibration and repair experience up to 50 GHz is highly desirable.
    • Prior experience servicing or calibrating Keysight RF test equipment is a plus.
    • Familiarity with automated calibration software platforms is beneficial.
  • Communication & Collaboration
    • Strong verbal and written communication skills for effective interaction with customers, peers, and cross‑functional teams.
  • Logistics & Physical Requirements
  • Must reside in the Nashua, NH area or be willing to relocate independently.
  • Ability to lift up to 35 lbs as part of routine job duties.
  • Must be a U.S. citizen.

Pay Range:

USD $80,700.00 - USD $134,500.00 Year

***Keysight is an Equal Opportunity Employer.***

Job Tags

Relocation

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