Job Description

Position Summary: The primary purpose of the Investigator is to conduct thorough investigations of premises liability claims. This includes interviewing witnesses in person or by phone, as well as obtaining written and recorded statements. The Investigator is also responsible for preparing detailed, captioned reports in accordance with company guidelines. Additionally, they must complete a Risk Control Report (RCR) if hazardous conditions are observed while on the insured’s premises.

Essential Duties and Responsibilities:

• Make prompt (48-hour) contact with the insured employees and witnesses.
• Secure documents, such as tenant files, contracts, work records, logs, etc.
• Secure evidence such as photos and videos
• Take statements and photos. Prepare diagrams when appropriate.
• Prepare captioned report or interim report within 30 days from the date of assignment
• Secure/request public records (police, fire, DOB, etc.)
• Participates in special projects and performs additional duties as required.

Education and Experience:

• 2+ years experience as an insurance investigator handling premises liability claims or 5+ years in law enforcement/military handling investigations.
• Proficiency in Microsoft Office and familiarity with document management and file sharing.

Skills:

• Strong sense of urgency and assertiveness.
• Ability to establish and maintain working relationships with insured personnel.
• Excellent investigative skills and intellectual curiosity.
• Excellent verbal and written communication skills.

Other Requirements:

• Depending on assigned territory, a valid drivers license with good driving record or ability to commute to different locations using public transportation is required.
• Some lifting, bending, walking, climbing required.

The salary range for this role is $51,000 - $89,200. The listed annual salary range posted for this position is subject to change and may vary depending on performance, education, experience, skills, geographic location, travel requirements, demonstrated proficiency in the competencies required for the role and business needs. Base pay is just one component of GNY’s total compensation package for employees. Other rewards include eligibility for an annual discretionary bonus based on performance.

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