Job Description

Overview

The Clinical Informaticist supports Oracle Health EHR go-live, stabilization, and workflow optimization activities across VA medical centers by partnering directly with clinicians, informatics teams, IT professionals, and project managers to promote effective implementation and sustained end-user adoption. 

This role centers on clinical workflow optimization, documentation integrity, user training, issue resolution, and alignment with federal regulations and VHA operational standards to improve the overall success of EHR deployment efforts. 

The work is fast-paced and highly collaborative, requiring strong clinical informatics expertise, adaptability, attention to detail, and the ability to perform effectively under pressure during critical implementation and stabilization periods. 

Responsibilities:

• Provide on-site support for Oracle Health EHR go-live, stabilization, and adoption activities at VA medical centers 
• Partner with clinicians, informatics leaders, and operational teams to identify and resolve system issues, improve workflows, and optimize EHR utilization 
• Deliver end-user training and support the development of user guides, workflow documentation, and training materials 
• Recommend system configuration and workflow adjustments to align with VHA policies, clinical requirements, patient safety priorities, and operational needs 
• Gather and assess feedback from clinical users to evaluate system performance, usability, documentation practices, and opportunities for continuous improvement 
• Support implementation efforts in alignment with federal regulations, VA healthcare standards, and industry best practices 
• Troubleshoot issues that arise during go-live and coordinate closely with IT teams and stakeholders to drive timely resolution 
• Document workflows, issues, resolutions, risks, and lessons learned throughout the implementation process and prepare regular status updates 
• Promote effective communication and collaboration among VA stakeholders, VHA clinical teams, informatics staff, and project leadership 
• Contribute to change management, user adoption, and performance improvement efforts that support successful EHR integration into clinical operations 

Qualifications:

• Must be eligible to obtain a federal security clearance; U.S. citizenship required 
• Demonstrated experience as a Clinical Informaticist or similar health IT professional with a focus on EHR systems, clinical operations, and user adoption 
• Minimum of 3 to 5 years of experience in clinical informatics, preferably within the VA, VHA, or a comparable federal healthcare environment 
• Familiarity with Oracle Health EHR systems or comparable platforms such as Epic or Cerner 
• Experience supporting go-live activities, workflow redesign, end-user training, issue resolution, and post-implementation stabilization 
• Knowledge of federal healthcare regulations and standards, particularly within the Veterans Health Administration (VHA) 
• Understanding of clinical documentation workflows, patient safety considerations, and change management principles in healthcare settings 
• Strong problem-solving capabilities and the ability to perform effectively during high-visibility implementation phases 
• Excellent interpersonal and communication skills, with the ability to collaborate across diverse clinical, technical, and operational teams 
• Demonstrated ability to manage competing priorities and timelines while maintaining a high standard of quality 
• Bachelor’s degree in Nursing, Healthcare Administration, Clinical Informatics, Pharmacy, or a related field required 
• Master’s degree in Clinical Informatics, Health Information Management, Pharmacy, Nursing, Medicine, or a related field preferred 
• Clinical Informatics certification preferred 
• Experience or training spanning both clinical care and informatics is strongly preferred, with particular value placed on backgrounds in nursing, pharmacy, or medicine 

All candidates must be able to:

• Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
• Lift up to 50 lbs from floor to waist
• Lift up to 20 lbs
• Carry up to 40 lbs a reasonable distance
• Push/pull with 30 lbs of force

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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